Shipping & Return Policy
FREE SHIPPING
All smoking accessories are in stock and ready to ship! Most orders ship (in discreet packaging) the same day or next business day. We use USPS for all shipments, and most orders arrive within 3-4 business days after they ship from our warehouse just outside Philadelphia, PA. We will email you an order confirmation as soon as your order is placed, and we keep you up-to-date every step of the way, emailing you tracking info once your order ships, as well as status updates on delivery.
CUSTOMS
For international orders, please note that we are not responsible for any import, customs, or duty fees imposed by your local government. We are unable to determine what these fees might be (if any) and make every attempt to minimize them for our customers.
NO-HASSLE RETURN POLICY
If you are unhappy with your order, please return it to us within 30 days, and a refund will be processed promptly. Any questions or concerns, please use our Contact Us page and we will be happy to help right away.
Returns must be sent to:
Buy Herb Grinders
ATTN: Returns
155 Ford Rd
Phoenixville, PA 19460
610-227-0333
We are unable to pay for return shipping. If your order received a promotion (such as free shipping etc), the shipping cost will be deducted from your total refund (at our discretion).
EXCHANGES:
The easiest & fastest way to exchange this is to place a new order for the item(s) you need, and return the original within 30 days for a refund. We will make sure your new order ships out right away. Our return address is below.
Buy Herb Grinders
ATTN: Returns
155 Ford Rd
Phoenixville, PA 19460
610-227-0333