A question? Start here.
HERE TO HELP.
For order help, product questions or a grinder with your own design, you're in the right place. We answer emails within 24 hours, often within 3-4 hours. For an order change, contact us right away because we ship quickly.
Use the form below for your question. Add an order number or product link when it applies, and double-check your email address so we can reply.
For photos or artwork, email info@buyherbgrinders.com.
Have a question about an order you've placed? Include your order number, the email address used at checkout and a short description of what you need help with. If an item arrived damaged or incorrect, describe what happened and email photos of the item or packaging.
Read Help & FAQsChoosing a grinder for dry herbs and spices, a pipe, an accessory or a Pocket Vault case? Send the product link and the color or option you're looking at, along with your question.
A favorite photo, your artwork or a personal message can make a grinder feel like yours. Explore our custom grinder for the available options, whether you're shopping for yourself or choosing a gift.
How custom grinders workBuy Herb Grinders is operated by Expression Tees, Inc. in Phoenixville, Pennsylvania.
Check your order confirmation. If you can't find it, tell us the email address used at checkout and roughly when you ordered.
Yes. Email it to info@buyherbgrinders.com with a note explaining your question or the personal design you have in mind. Include your order number if you've already ordered.
Visit our Policies page. If you have a question about how it applies to your order, include that question in your message.
Read our policiesBrowse the shop or read the story behind Buy Herb Grinders.